Satellite Finance Network

With you every inch of the way

Finance and regulatory network for the UK space industry

Privacy Statement

Welcome to the Satellite Finance Network privacy policy.

We respect your privacy and are committed to protecting personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website,, when you contact us regarding SFN membership, attend one of our events or otherwise contact us. It will also tell you about your privacy rights and how the law protects you. Please read it carefully.

Important information

References to “you” or “your” are to you as an individual using our website or otherwise contacting us (whether on behalf of yourself, the company or organisation for whom you work or another individual, company or organisation).

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

It is important that the personal data we hold about you is accurate and current. You should keep us informed if your personal data changes during your relationship with us. Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When leaving our website, we encourage you to read the privacy policy of every website you visit. Where we change or amend our privacy policy, we will publish the updated policy on our website. We encourage you to review this privacy policy periodically as it may change. Any changes will take effect immediately upon publication.
This version was last updated on 1 June 2020.

Who we are

Satellite Finance Network (“SFN”, “we”, “us” or “our”) is a company limited by guarantee, incorporated in England with company number 12088530. Our registered office is 25 Southampton Buildings, London, WC2A 1AL.

We are the controller, responsible for your personal data and are bound by applicable data protection laws in respect of the collection and handling of your personal data.

Basis for processing personal data

When a company (or other organisation) registers to become a member of the SFN, the data they provide us may include the personal data of employees or other individuals related to that company (or applicable organisation). In such circumstances, the company (or other organisation) is the controller of, and wholly responsible for, the individual’s personal information that the company (or other organisation) shared with us, but which we require for providing our membership services to the individual(s).

If you have any specific queries or concerns about how we have obtained your personal information, where you have not provided such personal information to us directly yourself, you should contact the company (or the relevant organisation) for whom you work in their capacity as a controller of your personal information. This policy only applies to the processing that we carry out as a controller and is set out on the basis that the personal information we have received about you has been lawfully provided to us.

Below we explain the purposes for which we may process personal data as a controller, as well as the legal basis on which this processing is carried out. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. However, please be aware that in certain circumstances we may also need to share personal data if we are under a duty to disclose or share personal data in order to comply with any legal obligation.

To provide membership. When you contact us to request membership, you may do so as an individual on your own behalf, or as an individual applying for and on behalf of a company (or other organisation), or on behalf of any other individual(s) of the company (or other organisation) that you represent. In such circumstances, we may process personal data relating to you (or any other individual(s) on behalf of whom you are requesting membership) in order to process the application for SFN membership. The legal basis on which we process such personal data is that it is necessary for the purposes our legitimate interests to provide you with the membership that you have requested from us. If you do not wish to provide us with personal data in this way, we will be unable to provide the relevant SFN membership.

To provide our membership services. Upon a successful application for SFN membership, we may process your personal data in order to provide our membership services to you (be you an individual member or an individual representing a company member). The legal basis on which we process such personal data is that it is necessary for our legitimate interest to provide our membership services to you and run the SFN.

Where you are an individual member who has requested that your professional profile is featured anonymously on our website as part of our Connect Project, we will only publish your anonymous profile with your express written consent. Also, if we are contacted by a company member who, having read your anonymous profile, is interested in being introduced to you, we will only make that introduction if we have your express written consent to do so.

To run our events. The SFN runs regular events, including the SFN Surgeries, our annual SFN Conference and other networking events, which are aimed at individuals participating professionally in the space industry. Where an individual (who may or may not be an SFN member) registers for an event, such as an SFN Surgery or the annual SFN Conference, we ask for certain personal information to be provided to us in relation to the individual who is registered. We use personal information for the purposes of organising, running and managing the relevant event and following-up with individuals who attend such events. The legal basis on which we process such personal data is our legitimate interests in being able to operate our events safely and appropriately.

To communicate with you. We may process personal data relating to an individual in order to respond to general or specific enquiries, however communicated, which may have been sent by you on your own behalf or in your capacity as an employee or representative of a company (or other organisation). The legal basis on which we process an individual’s personal data in these circumstances is our legitimate interest to assist you with queries, grow our business and to provide good customer service.

To make our website better. We may process an individual's personal data in order to provide a more tailored user experience, including using the individual’s personal data to make sure our website is displayed in the most effective way for the device the individual is using. Where applicable this processing means that the individual's experience of our site will be more tailored to that individual. We may also use various cookies to help us improve our website and may share such personal data with the third-party analytics and search engine providers that assist us in the improvement and optimisation of our website. We may also process personal data for the purposes of making our website more secure, and to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. The legal basis on which we process personal data in these circumstances is our legitimate interest to provide individuals with the best customer experience we can, and to ensure that our website is kept secure.

For marketing purposes. We only send marketing communications, including our industry newsletters, by email to our members who have expressly opted to receive such marketing communications from us. The legal basis on which we process personal data in these circumstances is consent or our legitimate interest in keeping our members updated with SFN news and activities. A member is not under any obligation to provide us with their personal data for marketing purposes, and they can withdraw their consent to their personal data being processed in this way at any time by contacting us, or by following the unsubscribe link in every marketing communication received from us. If an individual does choose to object to the communications, unsubscribe or withdraw their consent, this will not mean that our processing of such individual’s personal data before they withdrew their consent was unlawful.

If our business is sold. We may transfer personal data to a third party:

  • in the event that we sell or buy any business or assets, in which case we will disclose personal data to the prospective seller or buyer of such business or assets (at all times in accordance with all applicable data protection laws); or
  • if the SFN or substantially all of its assets are acquired by a third party, in which case personal data held by us will be one of the assets transferred to the purchaser,

in each case, the legal basis on which we process data in these circumstances is our legitimate interest to ensure our business can be continued by a purchaser. If you object to our use of personal data in this way, the relevant seller or buyer of our business may not be able to provide the applicable services to you.

Categories of information we collect about individuals

Information you give us. You may provide us with your personal data (or when you are working on behalf of a company (or other organisation), the personal data of another individual) by corresponding with us by telephone, e-mail or otherwise, or by completing the forms we send you. This includes the personal information you provide us when you register as a member, complete a SFN Surgery registration form, book a place for an event, include as part of your professional profile for our Connect Project, participate in discussion boards or other social media functions on our site, and when you report a problem with our site. The personal data you give us may include an individual’s name, title, address, e-mail address and telephone number. Where you have provided personal data about another individual, you confirm that you have informed such third parties of our use of their information and that you have obtained their consent or are otherwise lawfully permitted to share their information with us.

Information we collect about you. With regard to each of your visits to our website we may automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); page response times; download errors; length of visits to certain pages; page interaction information (such as scrolling, clicks, and mouse-overs); and methods used to browse away from the page.

Information we receive from other sources. We may receive information about you from the third parties with whom we work, including, for example from industry partners in relation to our Connect Project, analytics providers (such as Google Analytics), search information providers and hosting providers.

Special categories of personal data. Unless it is included in any information you (or one of our partners who you have instructed) send us about you with your explicit consent (such as when you share your CV with us in relation to our Connect Project), we do not process any special categories of personal data, meaning personal data revealing: racial or ethnic origin; political opinions; religious or philosophical beliefs; trade union membership; genetic or biometric data that uniquely identifies you; or data concerning your health, sex life or sexual orientation.


A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

Disclosure of an individual’s personal information

For the purposes set out above we may share your personal data with specific partners who provide support integral to the provision of our events and membership services. When you register for any of our projects or events, the information you provide is for our purposes only.

Where we store personal data

We do not store, transfer or process your personal data outside the European Union (EU) (or following the United Kingdom's departure from the EU, outside the combined area of the United Kingdom and the EU).

Security and confidentiality

We have put in place appropriate security measures to prevent personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to individuals’ personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process personal data on our instructions, and they ar subject to a duty of confidentiality. We acknowledge that the information you provide may be confidential. We will maintain the confidentiality of and protect your personal information in accordance with our privacy policy and applicable laws.

Data retention

We will only retain personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of the personal data, the purposes for which we process the personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

We will generally retain our members’ data for a period of 7 (seven) years after they cease to be a member, to ensure that we are able to assist should they have any questions or feedback in relation to our services, or to protect or defend our legal rights.

Where we have processed personal data for any other reason (such as where you have contacted us with a question in connection with the activities of the SFN), we will retain your data for twelve (12) months.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You may have the right to:

  • Request access to your personal data (commonly known as a “data subject access request”). This enables individuals to receive a copy of the personal data we hold about them and to check that we are lawfully processing it.
  • Request correction of the personal data that we hold about you. This enables individuals to have any incomplete or inaccurate data we hold about them corrected, though we may need to verify the accuracy of the new data they provide to us.
  • Request erasure of your personal data. This enables individuals to ask us to delete or remove personal data where there is no good reason for us continuing to process it. Individuals also have the right to ask us to delete or remove their personal data where they have successfully exercised their right to object to processing (see below), where we may have processed their information unlawfully or where we are required to erase their personal data to comply with local law. Note, however, that we may not always be able to comply with an individual’s request of erasure for specific legal reasons which will be notified to them, if applicable, at the time of their request.
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. Individuals also have the right to object where we are processing their personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process an individual’s information which override their rights and freedoms.
  • Request restriction of processing of your personal data. This enables individuals to ask us to suspend the processing of their personal data in the following scenarios: (a) if they want us to establish the data’s accuracy; (b) where our use of the data is unlawful but they do not want us to erase it; (c) where they need us to hold the data even if we no longer require it as they need it to establish, exercise or defend legal claims; or (d) they have objected to our use of their data but we need to verify whether we have overriding legitimate grounds to use it.
  • Request the transfer of your personal data to them or to a third party. We will provide to individuals, or a third party they have chosen, their personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which they initially provided consent for us to use or where we used the information to perform a contract with the individual.
  • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before the individual withdrew their consent. If an individual withdraws their consent, we may not be able to provide certain services to them. We will advise the individual if this is the case at the time they withdraw their consent.

If you wish to exercise any of the rights set out above, please contact us directly.

Individuals have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( We would, however, appreciate the chance to deal with concerns before you approach the ICO so please contact us in the first instance.

Contact details

Questions, comments and requests regarding this privacy policy and our use of your personal data are welcomed.

Please contact us by telephoning us on +44 (0)7384 258 047 to speak with Joanne Wheeler or by writing to us